Paradise Resort Gold Coast, Gold Coast - Reviews, Rooms Options & Prices 2025

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About the Resort

122 Ferny Avenue, Gold Coast, Australia, 4217

Paradise Resort Gold Coast, located in Surfers Paradise, Australia, is a low-rise resort covering 5 acres of land, recognized as the largest single property in the area. The resort has won the title of Australia's Best Family Resort for the last 12 years, highlighting its family-friendly atmosphere and unique amenities, such as an ice-skating rink and a giant waterpark. With a commitment to creating enjoyable holiday experiences for families, Paradise Resort combines comfort with fun in a stunning coastal setting.

Location

Located just 250 meters from the iconic Surfers Paradise Beach, Paradise Resort provides easy access to the area's vibrant attractions. The Gold Coast light rail station is conveniently situated 300 meters from the resort, connecting guests to various destinations within the Gold Coast. This central location makes it easy to explore local shopping, dining, and entertainment.

Rooms

The resort features a variety of room options, including Standard, Superior, and Deluxe rooms, accommodating families of up to eight guests. Each room is equipped with amenities such as air conditioning, flat-screen TVs, and private bathrooms. The spacious Deluxe rooms exude luxury and style, ensuring families feel at home during their stay.

Eat & Drink

Paradise Resort offers a range of dining options, including the family-friendly Penguins Restaurant featuring a unique themed atmosphere. Guests can enjoy a continental breakfast buffet, along with a diverse menu that includes dishes such as Chicken Parmigiana and gourmet pizzas. The poolside café serves a variety of snacks and drinks, catering to every family's taste.

Leisure & Business

Guests can enjoy fun-filled leisure activities with the resort's giant waterpark, lagoon pool, and a relaxing heated spa. The onsite ice-skating rink, Planet Chill, adds to the unique experiences available, making it suitable for families of all ages. Furthermore, the Kids Club and Teens Club provide supervised programs filled with games and entertainment options, ensuring that children have options catering to their enjoyment.

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Select your room type

The resort provides a range of accommodations, including double rooms, family rooms, and suites, all with breakfast, free cancellations, and exclusive deals.

Budget Double Room

Max:

2 persons

29 m²

Bed options:

1 Single Bed or 1 Double Bed

Shower

Bathtub

room details

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Deluxe Queen Room

Max:

2 persons

29 m²

Bed options:

2 Double beds

Shower

Balcony

room details

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Guest Room

Max:

2 persons

29 m²

Bed options:

1 Single Bed or 1 Double Bed

Shower

Heating

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center

Gold Coast 1.3 mi

Airports

Gold Coast (OOL) 14.4 mi

Brisbane (BNE) 54.0 mi

Train

Nerang Train Station 4.7 mi

Facilities

Enjoy a range of amenities at the resort designed for your comfortable stay and remarkable experiences.

Free Wi-Fi

Free Wi-Fi in public areas

Parking

AUD 25 per day

24-hour services

24-hour reception

Babysitting

Babysitting/Child services

General

No smoking on site
Free Wi-Fi in public areas
Parking
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Security
Baggage storage
Elevator
Coffee shop
Smoke detectors
Electric vehicle charging station
Key card access

Sports & Fitness

Fitness center
Pool tables

Guest Parking

Electric kettle

Services

Laundry
Tours/Ticket assistance
Stores/Commercial services
Happy hour

Dining

Restaurant
Poolside snack bar
Snack bar
Packed lunches
Special diet menus

Business

Fax/Photocopying

Children

Cribs
Babysitting/Child services
Baby stroller
Children's menu
Water slides
Children's play area
Toys
Kids club
Game room

Spa & Leisure

Heated swimming pool
Outdoor swimming pool
Sun loungers
Aqua park
Entertainment
BBQ facilities
Jacuzzi
Shallow end

Room features

Air conditioning
Heating
Terrace
Tea and coffee facilities
Ironing facilities

Self-catering

Electric kettle

Media

Flat-screen TV

Room decor

Carpeted floor

Location

122 Ferny Avenue, Gold Coast, Australia, 4217

Map view

122 Ferny Avenue, Gold Coast, Australia, 4217

City landmarks

Level 77 of Q1 Resort 9 Hamilton Avenue

SkyPoint Observation Deck

5300 ft

Museums

Ripley's Believe It Or Not Surfers Paradise

4100 ft

G31 Chevron Renaissance Centre Cnr Elkhorn Ave & Surfers Paradise Blvd

Infinity Attraction

2700 ft

Mall

Cavill Mall

4200 ft

The

Craft markets

4100 ft

Gallery

HOTA, Home of the Arts

1.5 mi

Market

Surfers Paradise Beachfront Markets

4200 ft

Amusement & Theme Parks

Sling Shot & Vomatron Amusement Rides Gold Coast

2600 ft

Beach

Surfers Paradise

1.2 mi

Mall

Soul Boardwalk

2900 ft

Shopping Area

Paradise Centre

3400 ft

Mall

Chevron Renaissance Shopping Centre

2800 ft

Level 1

Timezone Surfers Paradise

3800 ft

Parks

Macintosh Island Park

2100 ft

Store

Coles Surfers Paradise

2200 ft

Church

St Vincent's Catholic Church

4900 ft

3177 Surfers Paradise Boulevard

Dracula's Haunted House

2200 ft

Night club

SinCity Nightclub

2600 ft

Mecure Hotel Ocean Blue Resort 122 Ferny Ave Surfers Paradise

Paradise Resort Gold Coast

2800 ft

Island

Macintosh Island

2900 ft

30-34 Ferny Ave

Jet Boat Extreme

2900 ft

Beach

Surfers Paradise Beach

4200 ft

122 Ferny Ave

Planet Chill Ice-Skating Rink

2800 ft

Nearby

Museums

The Wax Museum

1900 ft

Beach

Budds Beach

1600 ft

Budds Beach Reserve

1500 ft

Budds Beach

Budds Beach Surfers Paradise

1600 ft

Shop 4/19 River Dr

Go Vertical Stand Up Paddleboard Hire

1700 ft

Cnr Surfers Paradise Blvd &

Surfers Paradise Mini Golf

1900 ft

Surfers Paradise Esplanade

1900 ft

Restaurants

Bazaar

1300 ft

7 Staghorn Ave QT Gold Coast

Koastal Kitchen

700 ft

3400 Gold Coast Hwy Mantra Sun City

Chiang Mai Thai

1600 ft

Crown Towers Resort 5-19 Palm Ave Crown Towers Resort

Fixx Cafe

900 ft

7 Staghorn Ave

Misono Japanese Steakhouse

1000 ft

158 Ferny Ave Level 3

Yamagen Japanese Restaurant

1000 ft

7 Staghorn Ave

Alpha Seafood Restaurant

1500 ft

Crown Towers Resort 5 Palm Ave Inside Crown Towers Resort

Regale

1500 ft

Crown Towers Resort 5-19 Palm Ave

Reviews and Ratings

Feedback from previous guests about their experience.

84%

liked the resort and would come back

8.4/10

Great

Rooms

5.0

Location

7.5

Service

7.2

Dining

5.4

Paul

United States of America, January 2025

6.0/10

My stay at this hotel had some ups and downs. The location is great for families, as it's only a 15-minute walk to Surfers Paradise and perfect for kids. However, the room I stayed in was a bit disappointing with some cleanliness issues. The service was generally friendly, but I encountered a frustrating experience at the bar. Overall, it's a decent choice for families, but there are definitely areas for improvement.

Rooms

5.0

The room was on the ground level near the pool, and I had some issues with cleanliness, including cockroaches in the fridge and bathroom area. There was also a construction site nearby, which made it less relaxing. Unfortunately, the lack of a blockout curtain meant I couldn’t escape the early morning light.

Service

6.0

The bar staff were generally friendly, though I had a frustrating moment when a refund was denied. Overall, the service was decent, and the prices were reasonable.

Location

8.0

The location was fantastic, especially for families, as it offers easy access to Surfers Paradise without the need for a long drive. However, the hotel could benefit from more staff, as I experienced long wait times in several areas.

Dining

5.0

The dining options were limited, and I expected more for the price. Breakfast was continental and could have had a better variety, making it feel a bit underwhelming.

Facilities

7.0

The pool area was nice and a great spot for families. However, I did notice some areas of the hotel needed attention, particularly cleanliness in the corridors and lifts.

Doug

United States of America, December 2024

6.2/10

I had a mixed experience at this hotel. The location is really convenient, just a short walk to Cavill Avenue and all that Surfers Paradise has to offer. However, the rooms were quite outdated and not very clean, which was disappointing. The staff were fantastic, always cheerful and helpful, but I felt the dining options were a bit on the pricey side. Overall, it's a good location but the room conditions definitely need improvement.

Rooms

5.0

The rooms were very old and needed a lot of maintenance. They felt stuffy and had a lingering smell, which made my stay less comfortable.

Service

9.0

The staff were the best part of my stay! They were always so happy and welcoming from check-in to check-out, making the experience much more pleasant.

Location

9.0

The location was superb, just a short walk to all the attractions in Surfers Paradise. There were also plenty of restaurants nearby and beautiful areas to explore.

Dining

5.0

The dining options were a bit too expensive for what was offered. I would have loved more variety at breakfast, as $8 for a piece of watermelon felt excessive.

Facilities

6.0

The facilities were decent, but I think they could use some upgrades to match the location and service quality.

Harvey

United States of America, December 2024

7.4/10

I had a mixed experience at the hotel. The rooms were spacious but a bit dated, and I found the bed uncomfortable. The staff was incredibly welcoming and went above and beyond to make our stay special. The location is great for families, but noise from neighbors was a bit disruptive. I enjoyed the dining options, although they were on the pricey side.

Rooms

6.0

The rooms were a good size but felt dated, and the bed wasn't very comfortable. The bathroom and kitchen area seemed to have been recently redone, which was positive.

Service

10.0

The service was fantastic! The staff were friendly, welcoming, and really informative. They even surprised me with seafood platters in my room to make my day special.

Location

8.0

The location is perfect, especially for families. Even though some areas were closed for renovation, it didn’t affect our holiday too much.

Dining

7.0

The dining experience was superb, but it was quite expensive. I wish there were more affordable options.

Facilities

6.0

The hotel had some nice amenities, but the noise from the hallway and neighbors was bothersome. A few updates would go a long way.

Sean

United States of America, November 2024

6.8/10

I had a mixed experience at this hotel. The location is fantastic for families, offering a wide range of activities, but the rooms were quite old and not as clean as I expected upon arrival. The service was mostly excellent, except for one staff member who was a bit too aggressive. Overall, it provided decent value for money, especially for families with children, but some improvements are needed.

Rooms

5.0

The rooms facing the main road felt very old with paper-thin walls. They weren't the cleanest when we first arrived, which was a bit disappointing.

Service

7.0

The staff made us feel welcome, from the reception desk to the kids' activity supervisors. However, one hotel manager was overly aggressive, which was uncomfortable.

Location

8.0

The hotel's location was great, with easy access to attractions like Surfers Paradise and plenty of activities for kids. However, the lobby was small for the number of guests, and I didn't like having to walk right out to the road.

Dining

5.0

The dining options were not worth the price, and breakfast was pretty standard, failing to impress.

Facilities

9.0

The facilities included a lot of activities like water parks, heated pools, and more, great for kids!

Steve

United States of America, October 2024

5.0/10

I had a mixed experience at this hotel. While the location was great and the rooms were clean, I was disappointed with the service and some facilities. The noise levels from nearby children made it hard to relax. Overall, for the price, I expected better service and quieter surroundings.

Rooms

6.0

The rooms were clean and neat when we arrived, which I appreciated. However, they felt quite dated considering the price we paid.

Service

5.0

The service left a lot to be desired. The staff were rather rude, and I felt like we weren't treated well at all.

Location

7.0

The hotel was in a decent location, but it was frustrating that I could never find parking, even after booking ahead.

Dining

5.0

The dining options were okay, but the breakfast didn't offer great value since hot items cost extra.

Facilities

5.0

There were several broken facilities, like the water park being shut down for maintenance, which was disappointing for the kids.

Wallace

United States of America, September 2024

8.0/10

We had a great family getaway at the resort, especially for the kids with plenty of activities and a great restaurant. The location is fantastic for family fun, but I found the room needed some updates. The service was super friendly and overall, it provided good value for money, though the room amenities could use a few enhancements.

Rooms

6.0

The room was outdated and faced the water park, which was nice for watching the kids, but it definitely needs a revamp. Having a microwave was a plus, but not having plates and cutlery felt like a miss.

Service

9.0

The staff was incredibly lovely and great with the kids. Everyone was friendly, making our stay more enjoyable.

Location

10.0

The location was fantastic with lots of entertainment options for both kids and adults, so there was always something to do.

Dining

7.0

The dining options were decent, but I found them to be slightly overpriced. They offered a buffet that started early, and we enjoyed meals like Thai salad and spaghetti.

Facilities

8.0

The resort had plenty of activities for the kids, including a great kids club, magic shows, and hair braiding, which kept them entertained for hours.

Brian

United States of America, September 2024

5.0/10

The hotel has some potential but also significant drawbacks. The location is not ideal, and the rooms feel quite outdated and basic. While the staff is polite and helpful, the service tends to be slow. The dining options leave much to be desired, lacking variety, especially for breakfast. It's a mixed bag overall, not entirely value for money considering the experience.

Rooms

5.0

The rooms were very basic and felt quite outdated. They were only just tidied, and we even found a few bugs inside. It would have been nice to have a toaster and some cutlery or plates for convenience.

Service

5.0

The service staff were polite and friendly, but they seemed untrained and very slow. Additionally, there was no assistance provided to help carry baggage up the stairs, which was quite inconvenient.

Location

6.0

The location wasn't the best, especially as the view from our wing was not nice. There were shops and a market within walking distance, but the area felt cramped for the number of guests staying.

Dining

5.0

The dining experience was disappointing, especially since the breakfast did not include basic options like bacon and eggs. I felt the $250 buffet did not offer value for money given the lack of hot food options.

Facilities

5.0

The facilities seemed inadequate compared to the amount of guests. The pool area was too small for the number of people, making it less enjoyable.

Jon

United States of America, August 2024

5.8/10

The hotel had a lot going for it, especially with friendly staff and great entertainment for kids. However, the room situation was a bit concerning, as ours had issues with cleanliness and privacy, plus the location was noisy. While the dining options were decent, I felt there could be more variety offered. Overall, it was an okay experience, but I wouldn't rush back.

Rooms

5.0

Unfortunately, the rooms needed some upgrading and were not as clean as I would have expected. I even had an awkward experience with another guest walking into my room.

Service

7.0

The staff was warm and welcoming, and they kept the kids entertained each day, which I really appreciated. However, our request for reimbursement for the inconveniences was refused.

Location

6.0

The location was a bit chaotic, with kids running around in areas that were meant for adults, and sometimes it took a long time to get served in different facilities due to a lack of staff.

Dining

5.0

While the dining options were fair, I thought charging $13 for kids when they only eat a little fruit was excessive. Additionally, the breakfast was strictly continental, and a full buffet would have been so much better.

Facilities

6.0

The amenities were reasonable, but they really need to improve their staffing as it led to delayed services at the bar and other areas.

Bruce

United States of America, August 2024

5.4/10

The hotel is situated on a really busy throughway, which made it pretty tough to catch some sleep due to the noise from motorcycles and trucks all night long. The rooms could definitely use some updates and repairs, and the staff was generally clean and seemed to enjoy their work. While the location is close to Surfers Paradise and Southport, the high price for the amenities, such as kid activities, is a bit disappointing. Overall, I felt mixed about my stay due to the noise and room conditions.

Rooms

5.0

The rooms are in dire need of refurbishment as they felt outdated and needed repairs.

Service

7.0

The service was clean on the weekend, and the staff appeared to be in a good mood.

Location

5.0

The hotel is on a very busy street with constant noise from vehicles, making it hard to relax.

Dining

6.0

The dining options were decent, but it would be great if there were more choices available, especially for breakfast.

Facilities

5.0

While there are some fun facilities for kids, they're not included in the room price, which feels unfair given the high costs.

Cynthia

United States of America, August 2024

7.8/10

I had a lovely stay at this hotel. The spacious captains quarters had a great balcony, but I found the lighting a bit dim, especially in the hallways. The staff were super friendly and made the experience enjoyable. The location was decent, just a few blocks from the main area, but the price for amenities could be better. Overall, it's a good value for a family-friendly getaway, despite a few minor issues with lighting.

Rooms

7.0

The captains quarters were spacious and had a lovely balcony, though the lighting left something to be desired.

Service

9.0

The staff were fantastic – very helpful, engaging, and always ready to entertain.

Location

8.0

Located a few blocks from Cavill Ave, it's convenient, but the nearby tram stop is a nice bonus.

Dining

7.0

Breakfast options were decent, but I expected a bit more variety, and the poolside café was a nice touch.